Uber Launches Selfie Powered Real-Time ID Check Improved Security

Uber Launches Selfie Powered Real-Time ID Check Improved Security 

We all know that technology has the potential to solve some of the biggest problems being faced by the world today – congestion, pollution, global warming, access to healthcare and education, clean water, and much more.

It’s also a powerful tool that can improve safety and security in ways not possible before. What excites us most is the potential for products and features to prevent issues before they even happen. That too with a simple and fun technology like a selfie!

That’s why we are excited about Real-Time ID Check, our latest security feature which uses Microsoft Cognitive Services to protect both riders and drivers.

“Real-Time ID Check prompts drivers to share a selfie before going online to help ensure the driver using the app matches the account we have on file. This prevents fraud and protects drivers’ accounts from being compromised. It also protects riders by building another layer of accountability into the app to ensure the right person is behind the wheel. Today we’re thrilled to launch this feature in five cities in India, starting with New Delhi, Mumbai, Bangalore, Hyderabad and Kolkata, with more cities to follow. We believe this new initiative will go a long way in keeping our riders and drivers in the city safe and our rides reliable like never before,” said Joe Sullivan, Chief Security Officer, Uber

The new feature requires all Uber drivers to have a smartphone with a camera. According to the engineering team behind the new feature, a number of steps have been taken to ensure that the photo taken is read and recognised efficiently. The tool features a light UI that helps capturing selfies under low-light conditions. Since the feature randomly prompts the driver to take a selfie through the day, it can also happen when the driver is driving. In such cases, the feature uses a motion sensor through the smartphone's GPS to prompt the driver to pull over and take a selfie. Microsoft's Face API also recognises if a person is wearing glasses and will prompt the person to remove their glasses to accurately verify their face.